Hello,
 I'm new on here and I've printed off so much info, thanks!!!....I've looked through threads for my issue and can't seem to find what I need, I think they've been addressed but the people are already way more advanced with their phone then me, I just got this phone and just used to downloading a tune and putting it as a ringtone and it all be good. This phone is being that easy for me. So here goes:

 I have 2 issues.

 First is my Sounds (Ring)
 I go to Sounds and my Ring Type: Ring
 then my Ring Tone: when I pick one of mine (which were downloaded from AT&T for my phone) a box comes up and says: Error Unauthorized application and cannot use this file.
 When you tap the ok then this box comes up :
 Ring Tone Error. This ring tone file is corrupted and unavailable. Please choose a different ring tone.
 Then just goes back to a ring tone that came with the phone.  Plus all my ring tones that I downloaded are in there twice.

 Now my second issue:
  When choosing a ringtone for someone it also comes up:
     Error Unauthorized application and cannot use this file.
 But it will take it, but most of the time it doesn't play correctly. It will start quit start quit....kind of  like it's skipping.
 I really like this phone once I learned how to turn off the 3G (from on here) and not be charged, I wanted the WIFI but don't use the internet enough to justify buying the internet from AT&T, so the wifi is great. Now if I can just get my ringtones....

 So if someone can help walk me through this it would be awesome and very much appreciated!!
Thanks, Rhonda
 
 
     

I haven't installed anything other then what came with the phone, I haven't even figured how to sync it up to my computer yet, LOL!!! I did put a SD card in it, I saved my ringtones on it, so I wouldn't loose them. I hate having to buy new ones everytime you get a different phone. This is the first phone I've had with that. The only thing I've really done was disable like the G3 so I could use the WIFI and not get charged. Let me know and how if there is certain things you want me to look up...
Rhonda

are u copying the ring tones over from another phone? or purchased music? the music may be drm enabled...

I did find the folder that said My Ringtones and put my ringtones there from my sd card. But it still comes up all the same.....

good to know rhonda.

hey, visit this webite, i found it very easy to make my own ringtones there, no subscribing and free, just upload your mp3 modify it a bit, and download:

http://www.makeownringtone.com/

I got this off of one of the links that I went too.....if you've downloaded ringtones and don't want to hassle with trying to get your money back....it converts the ones you have to MP3 and very easy to use!! I have a USB T-Flash Card Reader for my SD card, I just put it in that put it in my computer and after I downloaded this program just go to it and converted the files and saved it right back on the SD card. Put it back in the phone and copied them into my Ringtone folder and was done!! They work fine now it seems!!! Here is the link (try copy and paste):
http://www.nch.com.au/switch/mp3.html?gclid=COjc48qZu5sCFc5L5QodXVkxAg

It's called Switch Sounbd File Converter, there is a free version and that is what I used.

 I'm still going to try my hand at doing my own...but least I can use the ones I bought now. Going to check out some of the ones you all posted too...THANKS!!!

 

 Thanks!!!!! Rhonda