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LG Incite Forum > LG Incite Software > Pre-Installed LG Incite Software > unable to Activesync with computer

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Topic: unable to Activesync with computer (Read 637 times)

r-crom90

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unable to Activesync with computer

« on: June 01, 2009, 07:55:27 AM »

I have tried to activesync with my desktop windows xp at work and also my desktop windows vista at home and can't get either to work. When it was new I had it synced with a different computer but it won't now. I figured it is a setting I switched but not sure what one. Any help would be appreciated.


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joshcsmith13

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Re: unable to Activesync with computer

« Reply #1 on: June 11, 2009, 03:11:51 PM »

Can you provide some more information, such as error codes or symptoms of the "failure"? I, too, am having some trouble connecting to my home PC running Win XP Home. I get a bizzare error, "Support Code:80072eff" indicating that it can not connect to the server, even though I am just trying to sync with my desktop Outlook 2002 - not a server.


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BroncoChick4x4

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Re: unable to Activesync with computer

« Reply #2 on: June 26, 2009, 03:29:50 PM »

First question - Did you install the sync software that came with the phone?

Also the phone needs to be awake for it to connect.

If you have any more info as previous poster stated, it would be helpful.


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Owned Incite since 4/30/09
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sheilacantoo

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Re: unable to Activesync with computer

« Reply #3 on: July 03, 2009, 10:09:44 PM »

i get the same code too! did you ever get any other answers?


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r-crom90

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Re: unable to Activesync with computer

« Reply #4 on: July 06, 2009, 02:18:10 PM »

Yes i did install software that came with phone. No there was not any error codes. Last week I tried again and now it works and will sync. It must have been something that I changed before.


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